FAQs

Everything is handmade and shipped by me.

What are plushies for?

Plushies are ideal for gifts, nursery decor, and collectibles. They are decorative pieces but can also be used as toys.

Shipping:

- Unfortunately, due to the US tarrifs, I no longer ship there.

- Standard shipping - We offer free standard shipping on all orders over $60AUD within Australia (takes 2-6 business days).

- Most plushies are already made so they will be shipped straight away

- If it's a made to order plushie, please allow at least 2-5 business days for it to be made and will be shipped as soon as it's done.

- If it's a made to order car charm, bag charm or keychain, please allow at least 1 day for it to be made.

Safety Notice: Plushies often use safety eyes, which are not recommended for pets or children aged 3 and under due to choking hazards; embroidery eyes can be requested as an alternative.

Care instructions:

- How can I wash my plush?
Spot clean or gently hand wash in cold water and air dry.

- How can I wash my keychain, car charm/bag charm?
Most of our keychains and charms are made using acrylic yarn. They are safe to hand wash or machine wash in cold water using gentle cycle and then air dry.

Return policy:

Due to sanitary reasons, we do not accept returns. If there is something wrong with your order, please do not hesitate to contact us.